Hello, welcome to my phone service blog. My name is Gina. I live in Sydney and I own a medium-sized business. I set up my business a few years ago and at first, I just had 2 or 3 people on my staff. However, as my business became more successful I began to have problems. Although I had hired more staff, I still only had a couple of phones in the office. This meant that I couldn't answer all of the calls coming in from my customers. Thankfully, I found a great phone service who offered to answer the calls on behalf of my business. This has really helped.